By Qatar Investors Group-Doha, Qatar Qualification:
- High School Diploma or equivalent. Bachelor’s degree is a plus.
Experience:
- 1-2 year in client services in any industry.
- Excellent verbal and written communication skills.
- Strong customer service skills and the ability to handle customer inquiries and issues.
- Knowledge of Rental Policies. Good organizational skills.
- Good in Microsoft Office. Fluent in English. Arabic is a plus.
Roles & Responsibilities:
- Deal with customer inquiries about the availability and cost of vehicles. Open and close Rental Agreements and manage related documentation. Show customers the vehicle along with the checklist and handle related queries if any.
- Bill customers for personal rentals paid by credit card or cash for monthly, weekly, and daily rentals. Follow up for pending payments for monthly clients and, in the case of corporates, for the necessary Purchase Order. Generate invoices for all monthly rentals and provide copies for the Accounts Department.
- Prepare SRA (Statement of Rental Agreement) and send it to accounts or the concerned department on a daily basis.
- Handle incoming and outgoing correspondence from both external and internal clients of the station.
- Handle outbound reservation requests via Click4wheels.
- Prepare month-end reports for the sales supervisor (Pending payments, monthly RA & Sales Dept. Work details).
- Coordinate with Operations for service / maintenance due vehicles and the return of job-completed vehicles.
- Control and maintain the station Key Rack (DR, RR, NR / Replacement) and Prepare the driver’s daily sheet wherever applicable
More Information
- City Doha
- Currency Qatar Riyals – QAR
- Number of Vacancies 1
- Career Level Mid-Career
- Years of experience (Min) 1
- Years of experience End ( Max) 2
- Degree High school or equivalent
- Preferred Nationality Any Nationality
- Gender Male
- Speciality 1 Car Rental Services
