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Premier Technology Co. Ltd. is a leading Information Technology company in the Kingdom of Saudi Arabia.             Qualification:

  • Bachelor’s degree in Computer science, Information technology, or a related field.
  • Certification in CompTIA A+ is a must.
  • Certification in CCNA Routing & Switching                    

Experience:

  • Experience in IT not less than 3 years                                

Responsibilities:

  • Identifying hardware and software solutions and Troubleshooting technical issues.
  • Diagnosing and repairing faults and Resolving network issues. Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem and Providing timely and accurate customer feedback and Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.  

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