Customer Service Representative-Dubai, UAE

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By Zoltan Travel Agency LLC, UAE                   Qualification: 

  • Intermediate / Graduate    


  • 0 to 2 years of experience   

Jobs Description:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Identify customer needs and provide appropriate solutions and recommendations.
  • Manage and resolve customer complaints and issues effectively and efficiently.
  • Maintain accurate records of customer interactions and transactions and stay up-to-date on product or service offerings, policies, and procedures.
  • Meet or exceed set targets for customer satisfaction, quality, and productivity.
  • Follow up with customers to ensure their issues have been resolved to their satisfaction.

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