CUSTOMER SERVICES OFFICER (ISLAMIC / URBAN / RETAIL BANKING)

For U Bank Microfinance, Islamabad                          Number of Jobs: 140 Multiple Cities: Islamabad, Karachi, Lahore, Quetta, Rawalpindi, Sargodha, Sialkot, Abbottabad  Sialkot, Fateh Pur, Gaggo Mandi, Mailsi, Narowal, Nowshera, Sadiqabad, Harappa  Multan, Sialkot, Sukkur, Bahawalpur, Larkana, Mailsi, Nawabshah, Tobatek Singh  Bahawalpur, Jhang, Khairpur, Layyah, Tobatek Singh, Battagram, Tharparkar, Chitral

Qualification:

• Bachelor Degree

Experience:

• 1 year experience

Skills:

• Customer Care Representation, Customer Acquisition Strategies, Query Handling, Customer Acquisition Skills    

Jobs Description:

• Responsible to guide customers about different products, Bank policies and requirements regarding different types of accounts.
• Replying to customer queries regarding account opening / scrutiny of Account Opening Form, receipt of initial deposit, input into the system, generation of account number
• Make sure that KYC should be properly filled in.
• Make sure that the entire specimen signature cards should be scanned properly.
• Responsible to process and check that all Cheque books are delivered on time without any printing error.
• Responsible for all account closing and to make sure that the charges should be deducted and profit (if any) paid before closure