ERP Support Executive-IBA, Karachi

IBA, Karachi                                                                    Qualification: 

• Bachelor’s Degree from a well reputed HEC recognized Institute   

Experience:

• at least 2 years of working experience in Mid to Large scale ERP projects and Strong functional and technical knowledge of ERP & LMS systems.
• Experience of Oracle PeopleSoft ERP and SAKAI-LMS would be preferred.                                                                   

Jobs Description:

• Provide functional/technical support and essential Training to all ERP & LMS users.
• Answer and resolve all the queries of Faculty, Staff and Students over calls/emails. Resolving user queries and troubleshooting critical issues through Remote sessions.
• Assist ERP team Lead in implementing/integrating new modules and features. Develop Queries and Design ERP Reports for faculty, Staff and Top Management.
• Prepare documents and procedure guidelines for ERP & LMS users