Head Business Division-Karachi

First  Women Bank Limited, Karachi                                                                 Qualification:                                               

• Graduate/ Postgraduate degree preferably in Business / Banking or equivalent from an HEC recognized university

Experience:

• . Minimum 15 – 20 years of experience in financial institution or related sectors, of which 10 years should have been in senior management roles.     

Jobs Description:

• Develop a Business Plan for the bank while assessing the Priorities along with the Banks’ President.
• Ensure that the plan meets the expectations of the stakeholders.  
• Develop and execute Business Policies· & Strategies covering all activities related to the Branch Network, including branch rationalization.
• Enhance market penetration and ensure effective & efficient management of branch network.
• Ensure measurable growth to the Balance Sheet of the Bank· & its profitability through staff rationalization, product development, automation and quality customer service.
• Devise· & execute long-term & short-term Commercial & Retail Business goals and set-up commensurate Key Performance Indicators.
• Provide leadership for development of liability and asset product portfolio of the Bank as per the· call of the market.
• Develop· & execute consumer banking & Small Enterprise Loan plans.
• Ensure branch profitability and asses the future needs of branch less banking and launch of· paperless environment.
• Put in place measurable goals for branches and service KPIs.  
• Develop a service quality plan with comprehensive service indicators.
• Develop and introduce· customer satisfaction surveys.
• Build Service Quality Teams to execute & monitor the indicators for continuous enhancement of the processes.
• Build relationship and leaders across the organization to understand issues and identify areas for· improvement for the organization develop a team to carry out the business functions effectively and ensure effective management of the staff and direct reports along with the HR Dept.
• Prepare and implement frame work for business discretionary power allocation and monitoring· based on qualification skill sets and experience and get it approved from the competent authority.