By ASA International is one of the world’s largest international microfinance institutions providing socially responsible financial services to low‐income entrepreneurs, most of whom are women, across Asia and Africa, Karachi for Compliance Department
Qualification:
- Graduate preferably Master’s degree
Experience:
- Relevant 3 year experience
Roles & Responsibilities:
- Design and implement consumer protection framework including effective complaint redressal mechanism, service quality standards, conducting CAF, Mystery Shopping and client satisfaction survey in line with regulatory requirements
- Develop and monitor Service Quality standard
- Conduct Assessment Framework (CAF) exercisse
More Information
- City Karachi
- Currency Pakistan Rupees – PKR
- Number of Vacancies 1
- Career Level Management
- Years of experience (Min) 3
- Degree Master's degree
- Preferred Nationality Pakistan
- Gender Any
- Speciality 1 Service Quality Management
- Speciality 2 Consumer Protection Management
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