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Pakistan Software Export Board (PSEB), Islamabad                                         Cities: Lahore 2 vacancies / Mansehra / Khuzdar / Gujranwala / Jamshoro / Swat / Gujrat / Sialkot

Qualification:

  • BSCS, BSSE, BS IT, BS Telecom, BE Electronics/Telecom  (minimum 16 years of education) from a university/institute recognized by HEC.

Experience:

  • Minimum 02-03 years post qualification relevant experience
  • Well versed with office productivity, MS Excel, Internet, and email applications
  • Responsible for maintenance and troubleshooting of IP Network at customer end and backbone connectivity.

Jobs Description:

  • Performing customer support and handling of customer queries
  • Responsible for Lease line data circuit monitoring. 
  • Maintaining troubleshooting logs.
  • Providing technical and network support to the customer
  • Other related tasks assigned by the supervisor
  • To provide technical support to bandwidth clients and ensure smooth network operations through vigilant monitoring of network performance.
  • Reporting to Regional Incharge of Data Node Operations / Project Officer (Networks)
  • To interact with PSEB customers to ensure that they are satisfied with the services being provided by PSE

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