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Pakistan Single Window (PSW), Islamabad                                  Qualification:

  • Bachelors in Computer Science / Information Technology or any relevant discipline.


  • Experience of UML (use case diagrams, workflow diagram, sequence diagrams, activity diagrams, etc.)
  • Have worked with diagramming and graphing tools e.g., Microsoft Vision, Draw IO, Balsamic, etc.
  • Experience with writing requirement/specifications of technology related products.


  • Excellent understanding of SDLC methodologies
  • Have a strong working knowledge of Microsoft Office applications. Good knowledge of writing database/SQL queries. Knowledge / experience of business processes of supply chain, freight forwarding, Imports, exports, transit and customs clearance will be given preference. 

Jobs Description:

  • Detail oriented, with solid analytic and research skills.
  • Excellent verbal and written communication and presentations skills.
  • Must have knowledge of project management, product design trends and good practices. Must be able to collaborate effectively within a team environment.
  • Confer with Business Application Users in identifying and gathering users’ requirements and develop logical and physical specifications. Create detailed functional requirements and development artefacts such as workflow diagrams, business rules, data mapping spreadsheets, and/or wire-frames.
  • Develop UML diagrams such as Use Case, Activity and Sequence Diagrams. Develop Business Requirement Document (BRS) & Software Requirement Specifications (SRS). Get the requirements reviewed and approved by the business users. Act as a liaison between business users and development team.
  • Coordinate with developers and QA team to explain system requirements. Change management, end user training, UAT for smooth business process transition.
  • Ensure continuous IT services delivery to support day to day business operations.
  • Ensure continuous business process improvement through capturing and analyzing business data
  • Prepare, monitor and maintain schedule of assigned projects.                                                                                      

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