Senior Manager IT BPM-Karachi

Pakistan Single Window (PSW), Lahore                                                    Qualification:

• Must have HEC recognized Master / Bachelor’s (4 years) Degree in software Engineering, computer Engineering, MIS or related field.

Experience:

• Must have 12+ years of experience of implementing customized business processes, software design and development, especially in design and development of data driven, rule engine and workflow-based applications.
• Must have Digital Technology project design and implementation experience.
  

Jobs Responsibilities:

• Lead project engagements around process improvement/operational excellence.
• Understand the client’s organization and their specific business process issues and help define/present solutions to drive value and deliver results to the client.
• Identify and implement process improvements and process excellence programs across the various aspects of people, process, information (including metrics), and technology.
• Provide business process knowledge/best practices to the concerned stakeholders. Interview key stakeholders to establish successful criteria and constraints.
• Collect and analyze data as well as gather and document stakeholders’ requirements and Analyze business processes to develop recommendations.
• Develop process/rules definition and documentation. Lead process mapping workshops and  Coach and/or educate the team on BPA/BPM best practices.
• Tackle complex problems and ability to come up with out-of-the-box ideas to find solutions.
• Create and present both executive-level and detailed updates and final project readout deck and Facilitate any organizational process workshops involving liaison with users and process requirements.
• Carry out professional measuring and monitoring, as well as provision of feedback on performance of business processes. 
• Create and present process improvement reports. Ensure that the outcomes derivable from a business process are in line with the strategic goal of the organization.
• Oversee the automation of business processes right from the start.
• Gather data and evaluate results of re-engineered or improved business processes. Lead the team of lT Business / System Analysts by managing assignments, priority, reviews, and mentoring.
• Produce high output, high efficiency delivery of work items from inception through acceptance.
• Ensure to deploy the solution to Test/UAT Environment for Q/A/Business review and Improve operations by conducting system analysis, recommending changes in policies and procedures.