By IRD Global Health, Research and Development, Singapore Job ID: 301350 Qualification:
- Bachelor’s Degree, preferably in Banking and Finance
- Experience of working in Back/Middle office functions
Experience:
- Experience in Collateral Management or tri-Resolve is advantageous with Fluency in Mandarin or other Asian languages would be an advantage.
- Basic knowledge in computer logic would be beneficial
Jobs Responsibilities:
- Responsible for Client Services for regional subscribers. Day-to-day service delivery to tri-Resolve subscribers.
- Ensuring regional subscribers receive adequate training and support.
- Ensuring regional subscribers derive maximum value from usage of tri-Resolve. This is achieved through a combination of communication, support, training, escalation etc. as appropriate.
- Provide excellent customer service across all asset classes and initiatives.
- Develop strong relationships with customers, provide clear/professional responses to client queries, assist with & lead customer calls and/or in-person visits.
- Accountable for the health and successful service utilization by assigned tri-Resolve clients
- Responsible for trial and pilot of tri-Resolve services for prospects
More Information
- City Penang Jalan
- Currency Malaysia Ringgits – MYR
- Number of Vacancies 1
- Career Level Mid-Career
- Education Major BS/BBA
- Preferred Nationality Any Nationality
- Gender Any
- Speciality 1 Financial Services
- Speciality 2 Operations Management
