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Zeta Technologies, Islamabad                                                                            Qualification:

  • Electrical/Telecom Engineer, BCS  Candidate should have some understanding of OSI layers, IP protocols, Networking, IP addressing, packet switched, Wireshark, Firewalls, circuit switched networks, SMPP & HTTP connections, SS7, SIGTRAN, VPN set up.                                       

Experience:

  • Minimum 02 years experience

Jobs Description:

  • Monitoring monthly, daily, hourly, per minute incoming and outgoing traffic
  • Troubleshooting all kinds of irregularities on the system, managing tickets from inside and outside stakeholders
  • Performing hourly & daily routes testing as required by business development team.
  • Monitoring system health of hardware
  • Analyzing traffic trends on minute, hour, day, and monthly basis and quickly sharing analysis with business development team
  • Swift communication of ongoing tasks with internal and external stakeholders on Skype & outlook.
  • To Provide step by step recommendations for solving different types of technical issues in troubleshooting various trouble tickets from our customers
  • To provide technical assistance to immediate supervisor in whatever task he assigned
  • Timely coordination with our clients and vendors to solve their queries
  • Analyze Wireshark traces to troubleshoot an issue and find out the root cause
  • Downloading and managing EDRs as required by internal or external stakeholders
  • IPsec VPN Creation, Management/Troubleshooting
  • Statistical Re

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