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Obrela Security Industries, Saudi Arabia                                   Qualification:

  • Bachelor’s degree or Master’s degree in Telecommunications, Information Security, or Computer Engineering related. • PMP Preferred                                

Experience:

  • At least 10 years of experience in 4G/5G telecom systems.
  • In-depth knowledge of program and product management                            

Duties & Responsibilities:

  • DELIVERY MANAGEMENT: • Ensure seamless delivery of the project
  • Deploy optimum project delivery structure post-transition/migration phase by evaluating the budget, costs, risks, and staffing requirement
  • Create a quarterly project charter with a well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts, and costs and Ensure 100% compliance to Project SLA’s, information security protocols and etc (all customer’s contractual obligations) • Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA           
  • CLIENT RELATIONSHIP MANAGEMENT: • Conduct regular customer connects (meetings/ visits/ video-conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customer’s current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation
  • Identify and close early warnings on a project to avoid any customer escalations
  • Plan and conduct Quarterly Business Reviews (QBR) along with DM’s/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account 
  • Design and monitor project performance dashboards/ reports with the clients periodically
  • DELIVERY GOVERNANCE ACROSS THE PROJECT: Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project  • Conduct periodic reviews with the delivery team on operational, quality, and fulfillment parameters and new idea generation & its implementation on existing projects • Provide inputs to the delivery leadership team on overall delivery performance parameters (project health, utilization, realization etc) at the project/ program level during reviews highlighting any critical project escalations and potential                               
  • TECHNICAL WRITER: Write, Edit, and Develop Technical Documents and content related to Telco/Security projects

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