By HRSG– Innovative Business Solutions for one of its client. Qualification:
- Bachelor’s degree in Information Technology or a related field
Experience:
- Experience and/or certification in Microsoft Windows and other Microsoft products
- Possess strong diagnostic and troubleshooting skills to resolve technical issues promptly.
Jobs Description:
- Offer endpoint support and ensure that antivirus software is functioning properly on all systems.
- Provide Tier 1 support for local applications. Ensure that no unauthorized software is installed on company systems.
- Complete all tasks and responsibilities assigned by the Assistant Manager of IT Support.
- Monitor and maintain computer systems and network connections. Respond to service issues and requests in a timely manner.
- Provide technical support across the company, both in person and over the phone. Set up Active Directory (AD) accounts for new users.
- Repair and replace equipment as necessary.
- Maintain effective communication with users through various channels, including web, email, and phone. Respond to customer calls and emails, and take appropriate actions regarding reported issues
More Information
- City Karachi
- Currency Pakistan Rupees – PKR
- Number of Vacancies 1
- Career Level Mid-Career
- Education Major BIT
- Preferred Nationality Pakistan
- Gender Any
- Speciality 1 IT Support
