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By Indus Hospital and Health Network, Karachi                        Qualification:

  • MBA in Marketing or Equivalent            


  • 5 years of relevant work experience

Duties & Responsibilities:

  • Oversee outbound and inbound call campaigns to engage donors. IVR call handling. Direct line call handling.
  • Hotline (cell number) complaint calls handling, maintain complaint log and follow up. Oversee the accurate and timely entry of donor information into the database.
  • Utilize data analytics to assess call center performance, identify trends, and recommend improvements.

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