Customer Service Representative-Dubai, UAE

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Confidential Company Monthly Salary: AED 3,000 – 5,000  Benefits: Medical Insurance+Annual Leaves+Air Ticket+Visa                                                                                  Qualification:

  • Any Graduation

Experience:

  • 3 – 5 Years of experience                                          

Key responsibilities:  

  • Receiving and placing customer service telephone calls
  • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
  • Resolving customer complaints, managing database records, drafting status reports on customer service issues
  • Data entry and research as required to troubleshoot customer problems
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Maintains customer records by updating account information.
  • Liaise with the Sales In-charge and Executive in accomplishing the tasks.
  • Good system knowledge and excellent English communication

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