Customer Success Specialist Voice Program-Lahore, Karachi

Talent Ibex Global Solutions Pvt. Ltd, Karachi                                  Qualification:

• O Levels/Intermediate or above.

Skills:

• Excellent Written and Verbal English communication.
• Proficiency with MS Office (Particularly MS Excel and MS Word)  

Jobs Description:

• Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client. Assist customers with their items purchased through ecommerce website. Convey interest in each customer through their words with courtesy, attention, a friendly and caring image. Providing alternatives to products/items, which are not available on the ecommerce website. Follow standard processes and procedures when it comes to providing the resolution.