By Proton Mail, Switzerland Qualification:
- Degree in Information Technology is a big plus.
Professional Skills & Experience:
- Experience in Customer Support. Experience with QA testing.
- Excellent communication in English (especially in written form). Understanding the concept of end-to-end encryption.
- Experience in Customer Support is a big plus
Roles & Responsibilities:
- Interact directly with Proton Mail customers to answer questions regarding our services.
- Help resolve technical support inquiries from customers and maintain the high levels of customer support and satisfaction we are known for and Extensive troubleshooting in order to detect the cause of the issue.
- Collaborate closely with our developers and improve Proton products based on customer feedback.
- Helping to test the web and mobile applications on a regular basis to ensure that only a high-quality product is released to our customers
More Information
- City Skopje
- Number of Vacancies 1
- Career Level Mid-Career
- Degree Master's degree
- Preferred Nationality Any Nationality
- Gender Any
- Speciality 1 Customer Services
