By Proton Mail, Switzerland Qualification:
- Degree in Information Technology is a big plus.
Professional Skills & Experience:
- Experience in Customer Support. Experience with QA testing.
- Excellent communication in English (especially in written form). Familiarity with the VPN (Virtual Private Network
Roles & Responsibilities:
- Interact directly with Proton VPN customers to answer questions regarding our services.
- Help resolve technical support inquiries from customers and maintain the high levels of customer support and satisfaction we are known for.
- Extensive troubleshooting in order to detect the cause of the issue. Collaborate closely with our developers to improve Proton products based on customer feedback.
- Helping to test the web and mobile applications on a regular basis to ensure that only a high- quality product is released to our customers
More Information
- City Skopje
- Number of Vacancies 1
- Career Level Mid-Career
- Education Major BS/BCS
- Preferred Nationality Any Nationality
- Gender Any
- Speciality 1 Customer Support
