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Pakistan Single Window (PSW), Islamabad                                  Qualification:

  • Bachelor’s Degree in Computer Science/Engineering or equivalent

Experience:

  • 9–10 years in MIS, BI, or Data Analytics (3+ years in leadership).  
  • Strong knowledge of databases, reporting tools (Power BI, Tableau, Oracle OAS). Hands-on experience with automation & workflow tools (e.g., Jira, ServiceNow).
  • Good understanding of data governance & metadata management.

Roles & Responsibilities:

  • Redesign ad-hoc request handling with ticketing & SLAs. 
  • Ensure robust data validation & quality checks before delivery.
  • Implement automation tools to reduce manual effort.
  • Translate recurring requests into glossaries & data products.
  • Manage stakeholder communication and expectations.
  • Provide guidance, coaching, and mentoring to the MIS team for optimal resource allocation. Coach and develop team to enhance capability. Enable growth by delegating effectively and building team ownership. Manage and resolve conflict constructively.

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