ERP support Executive-IBA, Karachi

By Institute of Business Administration, Karachi      Qualification:

• Bachelors in Computer Sciences or equivalent qualification from an HEC recognized university / Institute

Experience:

• At least 1 year of working experience in Mid to Large scale ERP projects. Experience of Oracle PeopleSoft ERP and SAKAI-LMS would be preferred. Strong functional and technical knowledge of ERP & LMS systems. 

Roles & Responsibilities:

• Provide functional/technical support and essential Training to all ERP & LMS users.
• Answer and Resolve all the queries of Faculty, Staff and Students over calls/emails. Resolving user queries and troubleshooting critical issues through Remote sessions.
• Assist ERP team Lead in implementing/integrating new modules and features. Develop Queries and Design ERP Reports for faculty, Staff and Top Management.
• Prepare documents and procedure guidelines for ERP & LMS users