Front Desk Coordinator Radiator Repair & Services-Kuwait

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By Future Air Conditioning-Refrigeration and Contracting Company WLL, Kuwait                                                                                                       Qualification:

  • High school diploma or equivalent qualification is required.

Experience:

  • Prior experience in a customer service or administrative role, preferably in the automotive or repair industry, is preferred.
  • Basic knowledge of automotive terminology and radiator repair services is a plus. Proficiency in using computer systems, including Microsoft Office Suite, for data entry and communication is essential

Roles & Responsibilities:

  • Greet clients with a warm welcome, assess their radiator repair needs, and direct them to the appropriate service personnel.
  • Manage incoming calls, schedule appointments efficiently, and ensure clear communication between clients and technicians.
  • Accurately document client information, vehicle details, and repair requests in the system, maintaining data integrity.
  • Prepare invoices, process payments, and handle financial transactions with precision and adherence to company policies.
  • Knowledge of job costing strategy.

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