Manager Software Quality Assurance (SQA) I-PSW, Karachi

Pakistan Single Window (PSW), Islamabad                                  Qualification:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Experience:

• At least 10-11 years of experience in Software Quality Assurance including experience of leading a SQA team.
•  Strong knowledge and experience in manual and automated testing, approaches/techniques, and concepts.
• Experience in developing and implementing testing strategies, test plans, and procedures.
• Experience with automation testing, automation test scripts, framework design, and implementation (Selenium, TestNG).
• Experience in cross-platform/cross-browser testing and performance testing (LoadRunner, JMeter, etc.).
• Strong understanding of software testing principles, standards, and test cycles and Knowledge of agile development methodologies such as Scrum, Kanban, or Lean.   
• Knowledge of existing QA best practices and methodologies to design, implement, and automate processes and Hands-on testing experience of REST & SOAP APIs (POSTMAN, SOAPUI).                           

Roles & Responsibilities:

• Develop and implement scalable test automation frameworks for the company’s software products to improve test efficiency and coverage.
• Lead and manage a team of QA engineers (manual and automation) to ensure the quality of deliverables across all product lines.
• Define and maintain the overall QA strategy, including both manual and automated testing approaches.
• Oversee the creation, execution, and continuous maintenance of automated and manual test cases, test scripts, and test scenarios.
• Integrate automated testing into CI/CD pipelines to support continuous testing and deployment processes.
• Provide timely feedback to development teams on usability, functionality, and performance issues.
• Monitor testing progress and ensure test activities align with project schedules and company standards.
• Guide and support team members in automation tool selection, script development, and test execution.
• Document test results, defects, and performance metrics; maintain up-to-date test plans and documentation.
• Mentor and grow team members by developing their technical and professional skills. Constructively manage conflicts and demonstrate high emotional intelligence in leadership and communication.
• Build and maintain a high-performing QA team through effective coaching, delegation, and accountability.