Operations Supervisor-SEAPORT-Abu Dhabi, UAE

Parisima Talent Ltd, UAE                                                                         Qualification:

• ITI or Diploma in any related domain     

Experience:

• 5-8 Years of manpower industry experience.
• 3 years of Supervisory experience specific to dealing with Contract Labors. Experience in Cargo handling and seaport is must

Job Description:

• Be aware of client requirements, manpower types and category, level of knowledge, expected performance etc.
• Develop a detailed understanding on the types of activities that will be undertaken by the employees deployed at the client site and perform supervisory role for Seaport operations and manage deployment of manpower as per the requirement. Handle contingencies and arrange immediate replacements against no-shows.
• Ensure the employees are oriented on client requirements through commonly spoken language.
• Coordinate with relevant Operational staff including Timekeepers and Transport on timely reporting to duty and maintain deployment status ensuring full attendance.
• Ensure attendance sheets are prepared properly and forwarded to DEO (data entry operator) within 24hrs. Generate daily and weekly performance reports.
• Monitor Time & Attendance and ensure timely collection for Payroll closure. 
• Keep records of all employee issues and coordinate with Welfare & HR for counseling or issuance of disciplinary letters. Perform frontline service recovery if required and escalate problems that they are unable to handle. 
• Conduct checks on staff performance; ensure that all PPE are used in the correct manner and take action against staff who do not comply.