Senior Operations Specialist-IUK, Kuwait

By International University of Kuwait, Kuwait               Qualification: 

• Minimum of bachelor’s degree in business administration or related field. Professional Certificates are an added value.

Experience:

• Minimum 10 years of experience, out of which 5 years working in Higher Education in positions such as operations or process development and similar areas with a heavy reliance on documentation, workflow, and reporting.
• Technical Skills: Operations Management. ERP Systems. Proficiency in One Drive, Microsoft Office and data management software.

Roles & Responsibilities:

• Act as liaison – under the direction of the Operations manager – with various departments to ensure operational efficiency and to oversee the smooth running of day-to day campus operations. Ensure the implementation and monitoring of policies, procedures and protocols for the Operations Department. Provide oversight in the management of Operations functionalities related to: Health, Safety and Security Standards, Campus clinic, Campus store, Procurement & Purchase, Inventory, Hospitality / Event Management, Retail/ Leasing, Receive and compile reports from the various functions for the operations manager to proactively avoid issues and efficiently manage risks.
• Monitor the execution and maintenance of third party contracts including retail and Food & Beverages vendors.
• Manage all hospitality tasks including those for overseas visitors / consultants.
• Prepare and provide different periodical reports (weekly, and monthly) or as required by management.
• Conduct audits on various departments, ensuring the tasks/projects are completed correctly and within the timeline. Submit reports for areas of improvement.
• Maintain all records accurately on the Shared Drive.
• Ensure various departments are consistently maintaining the Drives, as needed.