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By Al Masaood LLC, UAE                                                                       

Qualification:

  • Any Graduation    

Experience:

  • 2-3 years’ experience in similar field, automotive/dealership experience. Arabic typing skills is mandatory

Roles & Responsibilities:

  • Acts as dealer’s service representative to the customer and customer’s representative to the service shop. Vehicle / service customer reception. 
  • Advise customers about necessary service for routine maintenance.
  • Prepare work order (job card) for needed repair, showing parts, time, cost and labor estimate
  • Write a brief description of the problem on the repair order.
  • Analyze customer’s demands, according to the workshop loading.
  • Responsible for quality of the deadline commitment agreed with the customer. Explain the work performed and charges to the customer.
  • Monitor the quality of services (normal / rendered); deliver the vehicle to the customer after testing.

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