System Analyst / Developer-Dubai, UAE

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By Sukoon Insurance, UAE                                                            Qualification:

  • Bachelors in Computer Application, Bachelor of Technology / Engineering, Bachelor of Science

Experience:

  • Minimum 6-8 years’ experience in the Insurance Industry implementing MS Dynamics CRM Solutions.
  • Experience in capturing and analyzing complex business requirements and translating them into functional requirements.

Roles & Responsibilities:

  • Exercise strong knowledge on MS Dynamics CRM (D365) both from a technical perspective and functional perspective to design and articulate solutions for Business Requirements.
  • Expertise on CRM Custom Development & .NET Development to oversee and maintain existing implementation and future releases on CRM D365.
  • Lead the Production Support Activities ensuring Service Requests and Incidents are addressed within agreed SLA’s.
  • Lead the implementation requirements throughout the project life cycle as part of a small, independent project or supports these activities. Understands and can apply different delivery approaches (Waterfall, SCRUM) and perform, independently, in accordance with industry standards. Understanding of financial services operating models and linkages between business changes and IT requirements, ideally in an insurance business. Prior experience working for insurance or financial services/banking multinational organization.

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