Team Lead Network Operations SMS & VOIP

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Zeta Technologies, Islamabad                                                                      Qualification:

  • Degree in Computer Science or Electrical Engineering or equivalent.          


  • Minimum 6 – 8 years’ experience. Network Operations for Wholesale Voice and SMS / MNP services.
  • Team Lead to handle 24x7x365 Shift Operations.
  • Excellent in-depth knowledge of SIP protocols.
  • Excellent knowledge of SMPP SMS protocols.
  • Good knowledge of GSM, SS7 protocols.
  • Computer Networks and IP Protocols. Microsoft Office Suite.
  • Wireshark. Basics of OOP. Linux
  • Lead Shift duty on his/her own for voice / SMS per shift according to defined SLAs: 20-30 provisioning request execution, 20-30 trouble tickets resolution, 5-10 reports generation, 20-30 routing request execution and Manage testing and troubleshooting


  • Provide solution to any complex IT related challenges in the organization. Perform periodic risk assessments and initiate

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