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Human Resource Solutions International (HRSI), Karachi                        Qualification:

Minimum Graduate


  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales target preferably over the phone and Good knowledge of relevant computer programs (e.g. CRM software, MS Office) and telephone systems.
  • Ability to learn about products and services and describe/explain them to prospects with Excellent knowledge of English.
  • Cool-tempered and able to handle rejection and Outstanding negotiation skills with the ability to resolve issues and address complaints

Duties & Responsibilities:

  • Contact potential or existing customers to inform them about a product or service using scripts. · Answer questions about products or the company.
  • Ask questions to understand customer requirements and close sales. 
  • Direct prospects to the field sales team when needed. · Enter and update customer information in the database. · Onboard SME or online merchant in an accurate manner as per SOP. · Handle grievances to preserve the company’s reputation. · Go the “extra mile” to meet sales target and facilitate revenue growth. · Keep records of calls and sales and note useful information

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