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Elite Extrusion LLC, UAE                                   Qualification:

  • Associate’s degree in Computer Technology or related field. Certifications such as MCP, and A+ preferred

Experience:

  • Minimum of two (2) to four (4) years prior experience with providing workstation support.
  • Provide exceptional client service.
  • Demonstrated communication, interpersonal, organizational,  analytical, problem-solving and computer skills required

Jobs Responsibilities:

  • Troubleshoot and resolve hardware, connection, printer and software issues reported to the
  • Service Desk. Update network applications as required.
  • Maintain daily backup and off-site storage
  • Troubleshoot and resolve all problems encountered with hardware and software.
  • Escalate requests to the appropriate party, as needed.
  • Replace or repair defective parts and equipment.
  • Conduct technology training for new users.
  • Conduct briefings and demonstrations for users to enhance system productivity.
  • Maintain and expand knowledge base in area of expertise and perform routine server monitoring and performance benchmarking.
  • Monitor and remove virus, spyware, and other non-authorized software.
  • Complete special projects as requested

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