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For Integrated Research and Development (IRD), Singapore           Job Code: HRD-PC/TD-445                                                Qualification:

  • Intermediate.  


  • 2 to 3 years of relevant experience

Duties & Responsibilities:

  • Analyzing the data and supervising Helpline Operators by delegating relevant tasks and monitoring their performance.
  • Assisting the team in smooth and effective execution of tasks and ensuring their professional development.
  • Completing paperwork and reviewing daily work sheets to ensure quality and accuracy of data.
  • Resolving complaints (from both staff and customers).
  • Keeping a check and balance on tasks at hand, and ensuring that deliverables are met timely

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