Sales Associate-Dubai, UAE

For Azadea Group, UAE                                         Qualification:

• High School Degree

Experience:

• Fluency in English. Proficiency in MS office. Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible. Specific for Sports Goods retail: Active participation in at least one sporting activity         

Duties & Responsibilities:

• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards. Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand’s image and coordination standards.
• Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers’ requests. Specific for Multimedia: Inform Department
• Manager of unavailable and nonperforming products. Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations. Specific for Multimedia:
• Up-sell and cross-sell products and services in order to reach hourly and daily sales targets.
• Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required,
• Handle cash register and transactions with the customers in an effective and accurate manner as required. Specific for Fashion:
• Take accurate measurements for any needed alteration, ass ign price according to set price list (when applicable) and coordinate needed alterations